Strategic and critical thinking is an important skill that allows you to develop effective plans of action to attain organizational progress and change. This program provides you with the processes that build this essential leadership skill.

Develop the discipline of Managerial Leadership by understanding the differences between leadership and management and then apply the right mix of their key skills to achieve positive results.

The assessment, analysis and management of complex situations are integral to sound decision making. In this program, participants learn to make recommendations that create strategic actions to meeting objectives.

Course Description:

In times of crisis, what happens if the organization and its leaders are plagued with difficult employees and disruptive
behavior? Now more than ever, oganizations are driven to achieve their goals and targets. However, some employees,
who are a challenge to deal with, may affect results, and cause negative consequences and risk for the organization.

This webinar looks into some common types of difficult and disruptive employee behavior, identifies how some
managers and colleagues normally respond during these problematic situations, offers some strategic and practical
approaches to dealing with disruptive employee behavior, including the role of HR and line managers. It provides a
deep dive into discipline when it becomes a measure of last resort especially in wake of the "new normal".

Course Outline:

A. Difficult and Disruptive: The Proper Understanding
B. Managers and Colleagues: The Common Reaction
C. Dealing with Disruptive Employee Behaviors: The Strategic Approach
D. Discipline: The Right Mindset

Facilitator: 

Rolando S. Santos, DipIR, MIR

About the Facilitator: 

Rolando "Rolly" Santos is a People and Organizational Development executive and academecian. He has more than 25 years of working as a senior leader in F&B and pharmaceutical industries, manufacturing, services, broadcast/media and academe,
both locally and across regions. Since 2005, he has been a Professional Lecturer at the University of the Philippines Diliman --School of Labor and Industrial Relations where he also completed his diploma and master's degree in IR, major in HRD and a
recipient of Medal of Excellence. Currently, he is a Senior Consultant of HURIS and facilitates its leadership development programs.

Become an effective leader. Learn how to help your team members map out attainable personal and professional goals, and create strategy to attain them.

Objectives:

• Know the basic competency models and processes that impact the business organization;
• Understand and be able to explain the concept of competency leveling;
• Learn the competency profiling process;
• Draft a competency model "customized" to learner's own organization.

Methodology:

• Workshop will enable the learners to fully understand the basic competency models or frameworks and processes that impact their business organizations. It will clarify the concept of competency leveling using the job profiling process. Case study approach will be the main method in facilitating the learning sessions.

Acquire the skills needed to execute positive discipline to correct employee performance issues and help your team member achieve a positive turn-around. Learn and apply the concepts behind 'due process', and how to conduct a hearing or dialogue within the context of positive discipline.

Course Description:

Leaders have always been at the forefront of change in all types of business environment. Changes occur whether the organization is a start-up, growing and is expanding operations or retrogressing or at worst folding up. Leaders have been used to these types of change situations. However, what has happened over the past months with Covid-19 pandemic has never been experienced in the past several decades.

Leaders of nations all over the world have not been spared. Almost all, if not all nations have been caught flat-footed. They did not know what struck them. Not knowing how to respond to never-ending changes in crisis situations. Even the most advanced nations like the USA or even European nations are still experiencing difficulties coping with the pandemic.

The leader or leaders when faced with this crisis are still expected to be successful if the company or organization will survive. There is no excuse for the leader not to be successful.

The leader will need to have a wider lens to cope with the External environment with an unknown magnitude, and the limitation of knowledge, resources and tools in the internal environment. It is not sufficient to address the need for short-term survival, the leader will have look into the future too for sustainability of the operations.

This program will allow participants to gain perspectives and potential strategies on leading teams in the digitally remote world of the new normal.

Objectives:

1. Provide a snapshot of the impact of digitization in the new normal.

2. Impart adjustment strategies on leading teams while using a remote set-up

Course Outline:

• Rapid Change: Digital Globalization
• The World We Live in
• 5 Trends Shaping the Future of Work
• Successful Business Models in Recent History
• Diversity in the Workplace
• Key Attributes of Disruption Readiness

Objectives:

• Review basic competency models and processes that impact the business organization;
• Enhance competency leveling skill;
• Use the job profiling process or methodology effectively;
• Understand and get acquainted with the different assessment tools available in the market.

Methodology:

• Learners will be able to review basic competency models and processes in an organization; further enhance the learner's competency leveling skill using the job profiling processes and both understand and apply the different assessment tools available in the market. Case study approach will be the main method in facilitating the learning sessions,

Organizations grapple with the operational part of getting business back on track amidst Covid, and included in this "back-to-business" mindset must be the mental health and wellbeing of the workforce. The impact of the pandemic coupled with everyday stressors can easily affect anyone in every aspect of one's life: mentally, emotionally, behaviorally and physically.

This session aims to:

1. Define stress and distress: what it is and what it is NOT.

2. Identify common mental health concerns in the workplace

3. Understand the impact of stress and distress to our mental health

4. Learn ways to handle and/or manage stress and distress

5. Practice self-care management tools

6. Create a plan for a mental health program

Course Outline:

I. Definition: Stress and Well- Being, Stress, Eustress and Distress

II. Signs of Stress and Distress

III. Impact of Stress and Distress

IV.Mental Health Act and Common Mental Health Issues in the Workplace

V. Tips to Manage and Handle Stress and Distress

VI. Commitment (Individual and Team Pledge)

A plan is only as good as the paper its written on when not properly implemented. This program will help you anticipate the challenges that arise and cope with the dynamics of change to achieve organizational change.

Objectives:

• Understand why competencies are important to high performing organizations (HPOs) and why a competency model is key ingredient in an effective selection decision making process;
• Develop competencies required in conducting a competency based interview process, assessing the presence and absence of competencies demonstrated and to recognized different levels of competencies;
• Work and be familiar with a set of competency based interview questions and through this, develop capability to adapt to existing or develop new questions as required;
• Establish some common standards in terms of assessing and rating a candidate's levels of competencies versus those required of the job;
• Prepare own competency based Interviewing Took Kit when interviewing for candidates.

Methodology:

• Workshop approach will be used extensively with lecturettes and actual case studies to clarify some points making use of the vast learning experiences of the participants. Pre-work readings and assignments are necessary to maximize learning.

Progressive times call for progressive leaders who are able to face the challenges of leading a team. Self-mastery and emotional intelligence are integral to being an effective leader. Learn skills in coaching, conflict resolution and handling difficult employees.

Be a creative leader. Learn to think out of the box and embrace innovation and creativity in the workplace to overcome obstacles, roadblocks and pitfalls in the workplace.

Objectives:

• Understand and know the business case for creating a competency based performance management culture as well as a Succession Planning Strategy;
• Know the different strategies that guide modern day performance management practices and issues;
• Apply the competency based Performance Management Process/Succession Planning system.

Methodology:

• Workshop is designed to prepare the HR practitioners to draft his or her own company specific competency based high potentials identification and development program customized in his or her organization. Workshop approach will be used extensively with lecturettes and actual case studies to clarify on some points making use of the vast experiences of the participants in the process. Pre workshop reading materials and assignments are necessary to maximize learning.

Develop your team's ability to define objectives and goals better, solve problems and resolve conflict, and foster trust in each one's contributions. Learn the various leadership and teamwork best practices.

Adjusting to organizational changes is always a challenge, and resistance to such changes is a very common human response. 
This program will provide you a change leadership framework to understand resistance to change and how to manage it,
and also a transition process for individuals going through the change.

Learn the concepts and models of mediation as an effective method for conflict and dispute resolution. This program is an immersive program that presents simulations of the mediation process that allows a rich learning experience in getting to the root causes and real interests geared toward achieving resolutions that satisfy all those involved. 

Help individuals in your team boost their performance and become valuable contributors to your organization's quest for excellence and progress. Learn the process of coaching individuals for performance enhancement in this program.

Objectives:

• Increase awareness of the value of career and development planning for everyone in the organization;
• Increase skill and and will in career planning for both oneself and for others;
• Increase skill and will in coaching behavior in the employee development process;
• Build an action plan to address issues in career and development planning.

Methodology:

• Group discussion, structured learning exercises and team presentations will be used to enhance the learning of participants.

Objectives:

• Review basic concepts of high potential identification and development;
• Know and understand best-in-class assessment strategies to determine high potentials;
• Practice "talking talent session" to calibrate determination of high potentials and development strategies.

Methodology:

• Workshop is designed to prepare the HR practitioners to draft his or her own company specific competency based high potentials identification and development program customized in his or her organization. Workshop approach will be used extensively with lecturettes and actual case studies to clarify on some points making use of the vast experiences of the participants in the process. Line managers, heads of HR or his or her high potentials will greatly benefit from this workshop. Pre-workshop reading materials and assignments are necessary to maximize learning.