KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs.

A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected until results are collected, to be centralized in performance reports.

This course presents a rigorous KPI Measurement Framework that embeds more than 15 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

Learning Investment Fee: P 59,750 + VAT per participant.

Learn the concepts and models of mediation as an effective method for conflict and dispute resolution. This program is an immersive program that presents simulations of the mediation process that allows a rich learning experience in getting to the root causes and real interests geared toward achieving resolutions that satisfy all those involved. 

The course provides a strong foundation towards managing performance in different scenarios, by presenting relevant tools, processes, and techniques meant at closing the performance gap. It presents 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision making and initiative management, and
ending with learning and building a performance culture. The 6 pillars are then applied in 12 scenarios, starting from different levels across the company to diverse capabilities and different stakeholders.

Learning Investment Fee: P 59,750 + VAT per participant

Help individuals in your team boost their performance and become valuable contributors to your organization's quest for excellence and progress. Learn the process of coaching individuals for performance enhancement in this program.

Objectives:

• Increase awareness of the value of career and development planning for everyone in the organization;
• Increase skill and and will in career planning for both oneself and for others;
• Increase skill and will in coaching behavior in the employee development process;
• Build an action plan to address issues in career and development planning.

Methodology:

• Group discussion, structured learning exercises and team presentations will be used to enhance the learning of participants.

Objectives:

• Review basic concepts of high potential identification and development;
• Know and understand best-in-class assessment strategies to determine high potentials;
• Practice "talking talent session" to calibrate determination of high potentials and development strategies.

Methodology:

• Workshop is designed to prepare the HR practitioners to draft his or her own company specific competency based high potentials identification and development program customized in his or her organization. Workshop approach will be used extensively with lecturettes and actual case studies to clarify on some points making use of the vast experiences of the participants in the process. Line managers, heads of HR or his or her high potentials will greatly benefit from this workshop. Pre-workshop reading materials and assignments are necessary to maximize learning.

This course is outlined to help professionals design, implement and monitor individual and team performance systems that are aligned with the strategic goals of the company.

It will clarify key, specific, detailed concepts, and will provide practical tools and techniques for implementing, improving, or maintaining the company’s employee performance management system, nurture employee performance, linking their activities to commonly agreed objectives and reflecting their contribution against company’s organizational strategy.

Attendees will gain exposure to best practices in the field of performance management and will learn how to establish and use criteria for evaluating performance.

Learning Investment Fee: P 59, 750 + VAT per participant 

The benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success.

Benchmarking offers the opportunity to compare an organization’s performance against industry competitors, noting strengths, weaknesses, and different ways of executing projects.

As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches in achieving innovative ideas and superior procedures within the organization, through finding and implementing best practices.

Learning Investment Fee: P 59, 750 + VAT per participant 

Organizations (profit or non-profit) are facing change like never before. Driving forces to this change include a rapidly expanding marketplace (globalization), and increasing competition, diversity among consumers, availability of and accessibility to new forms of technology and even a changing workplace culture. Creativity and innovation are keys to the success of a business. Leaders need not only to develop and enhance their skills and competencies on creative thinking, driving and managing innovation but moreso in building a culture that will encourage and sustain the mindset for innovation in their teams and organization. Such a mindset and environment of innovation will carry the organization through these waves of change to the shores of profitability, business continuity and growth. 

At the end of this workshop, the participants would have been able to:

•  Understand and appreciate the need for a mindset of creative thinking and innovation
•  Know and understand the driving and hindering forces for creative thinking and innovation
• Develop and enhance skills on creative thinking and innovation
• Understand and develop action steps to make the organization adaptive and adept in dealing with innovation
• Prepare action steps to apply learned concepts in back-home situations

Bullying has been a topic discussed often in the workplace. One way or another, we have all experienced or know someone who has been bullied. As bullying in the workplace continues, it can increase stress, affect performance, and take a toll on our physical and emotional well- being. Once we acknowledge that bullying is unacceptable, we can recognize the signs, take a stand and prevent it so that we can bring safety back in the workplace.

The session has the following goals in mind:

1.  Define workplace bullying
2.  Recognize signs of bullying
3.  Understand the effects of workplace bullying
4.  Learn strategies to handle bullying
5.  Create a plan to foster a safe and healthier environment at work

The Data Analysis Professional is the first level of our Data Analysis Program.

This is a hands-on training course aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytical reporting activities, in order to generate value out of the existing data. It provides you with the knowledge required for understanding distinct methods used in analyzing data, statistical interpretation of quantitative and qualitative data, and becoming proficient in using key Microsoft Excel features, by building frequency and conditional tables, creating different types of charts, finding correlations and relationships between variables, hypothesis testing and statistical modeling.

Learning Investment Fee: P 59, 750 + VAT per participant 

Think Differently. Think Visually.

Visual communication is effective only when it is aligned with the way people see and think.

This course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations. It will improve communication within your company, through visual displays. You will learn, through practical applications, how to communicate visually in an effective way and how to increase reporting efficiency,
leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

Learning Investment Fee: P 59,750 + VAT per participant 

This course is designed to develop the key competencies necessary to efficiently manage and grow the supplier’s performance and optimize the relationship with buyers and other procurement stakeholders.

Moreover, participants will benefit from a powerful learning experience mixing practical information delivery with well-designed practical activities and study cases, constantly stimulating the interaction between participants and knowledge sharing.

As a key differentiator, the course provided by The KPI Institute focuses on a practice-related side of suppliers management, using a comprehensive KPIs development and monitoring framework, backed up by a ready-to-use performance toolkit.

Learning Investment Fee: 59, 750 + VAT per participant