The program is designed for supervisors and similar positions directly handling people to help them to achieve results by effectively tapping into the capabilities of subordinates and bringing out the best in people. It intends to develop a managerial mindset and strengthen leadership potential in order to create inspirational and skilled leaders who will move the organization forward:

At the end of the program, the participants will be able to:

• Understand fully the scope of their responsibilities and accountabilities inherent to supervision.

• Know the different roles that a people-handler assumes.

• Develop a management mindset that is crucial to the job.

• Realize the importance of planning and setting the right goals.

Progressive times call for progressive leaders who are able to face the challenges of leading a team. Self-mastery and emotional intelligence are integral to being an effective leader. Learn skills in coaching, conflict resolution and handling difficult employees.

HR MANAGEMENT SERIES These short sessions may serve as refresher courses for HR leaders and specialists as well as managers and supervisors who will benefit on understanding the HR functions and processes affecting their operations. All these sessions will have pre-work assignment so that the session may be made more relevant to the participants.

Session 1: Manpower Planning and Recruitment The organization should always be prepared to have the necessary talents to man all positions for smooth operations. Staffing or employee acquisition is an important step in ensuring that the organization have the kind of employees they need. 

Objectives:

•  Situate manpower planning and recruitment in the overall Strategic Staffing function
•  Understand the importance of manpower plans and the key consideration in preparing these plans
• Conduct fair competency-based interviews 

Session 2: Performance Management: Making Proper Appraisals Making performance appraisals is one of the more difficult tasks of managers especially if the managers look at it as a one-time event. Making appropriate performance appraisal require a thorough understanding of the subordinates’ jobs and a recording of their actual performance.

Objectives:

• Gain insights in managing people performance effectively
• Learn how to fairly and properly appraise employee performance

Session 3: Learning and Development The fast pace of technology and the need to be continuously competitive drive organizations to keep their employees committed and competent in their fields of specialization. Therefore, organizations need to ensure that their learning and development efforts address the needs of both the organization and the individual employees.

Objectives:

•  Revisit the learning process
• Review how to conduct a training needs analysis
• Learn how to identify learning methods and activities for a specific learning module
•  Learn how to measure the effectiveness and efficiency of training programs

Session 4: Compensation Administration Compensation may not be considered a key motivator. But, a well administered compensation system can help the organization keep competent and committed employees. 

Objectives:

•  Review the various aspects of a compensation system
• Review the basis for a rational salary program
•  Understand how a salary scale is designed and implemented

Session 5: Succession Planning and Promotion An organization needs leaders to ensure its growth and sustainability over time. This implies that the organization has a ready bench of leaders who can take over in case of need at any level. This goal is achieved through a purposive Succession Planning Program. 

Objectives: 

• Understand the concept and importance of Succession Planning 
• Learn how to prepare a succession plan

Package rate (5 sessions) : Php14, 500 (Vat Inc.) per session rate: Php3,080 (Vat Inc.)

Be a creative leader. Learn to think out of the box and embrace innovation and creativity in the workplace to overcome obstacles, roadblocks and pitfalls in the workplace.

Objectives:

• Understand and know the business case for creating a competency based performance management culture as well as a Succession Planning Strategy;
• Know the different strategies that guide modern day performance management practices and issues;
• Apply the competency based Performance Management Process/Succession Planning system.

Methodology:

• Workshop is designed to prepare the HR practitioners to draft his or her own company specific competency based high potentials identification and development program customized in his or her organization. Workshop approach will be used extensively with lecturettes and actual case studies to clarify on some points making use of the vast experiences of the participants in the process. Pre workshop reading materials and assignments are necessary to maximize learning.

This course trains participants on how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.

Learning Investment Fee: P 59, 750 + VAT per participant 

Develop your team's ability to define objectives and goals better, solve problems and resolve conflict, and foster trust in each one's contributions. Learn the various leadership and teamwork best practices.

Life is full of hassles, deadlines, frustrations, and demands. All these cause stress. For some people, stress is commonplace that it has become a way of life. Stress isn’t always bad. In small doses, it can help one perform under pressure and motivate one to do his best. However, when one is constantly running in emergency mode, mind and body pay the price. This workshop will enable the participant to gain an opportunity to look at and analyze how they recognize and manage stress in work and personal life. t will also give them a chance to map out effective processes and behavior change plans to enable them to achieve work-life balance.

OBJECTIVES At the end of the program, the participants will be able to:

 Know and accept the different forms of stress that are present in their work and personal life and their effect on productivity and efficiency

 Reduce distractions and achieve balance and renewal in life to avoid burnout and cycles of frustrations

 Apply and practice techniques that prevent harmful effects of stress

 Develop plans to map out effective processes and behavior change for work-life balance

Develop the discipline of Managerial Leadership by understanding the differences between leadership and management and then apply the right mix of their key skills to achieve positive results.

This one to two-day course is designed to address communication issues that exist in both multicultural and multi-generational organizations. It examines the different cultural dimensions that exist in a work environment (Hofstede) brought about by the building blocks of personal and national culture, and how these affect understanding and productivity. Based on the Filipino context, the seminar opens an open and free-wheeling discussion of the intricacies and implications of Philippine values and how others perceive them from their own culture lenses to deepen the participants’ awareness of their behavior. In a multi-national setting, participants of various nationalities are able to understand their colleagues better and communicate with them more effectively. Effective and adaptive communication skills are presented as solutions, explained and then practiced through cases and application activities. 

Objectives:

•  Build a greater understanding an awareness of general cultural differences, and how that affects general work-related behaviors.
• Focus on taking responsibility to ensure there will be minimal miscommunication and misunderstanding between participants and clients/stakeholders.
• Learn strategies to more effectively operate and communicate within a multi-cultural work environment.
•  Begin to use and hold each other accountable to use the culturally appropriate behaviors learned.

Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework.

Innovation management represents the creation of processes that aim at generating and exploiting new development opportunities. It outlines innovative ideas from two different perspectives: qualitative and quantitative, with emphasis on their efficiency and effectiveness levels, once they have been implemented.

As successful businesses constantly focus on innovative thinking, innovation performance comes as one of the best approaches in achieving highly qualitative procedures and in generating superior ideas, within the organizations.

Learning Investment Fee: P 59,750 + VAT per participant 

The course will help improve the business planning process and long-term organizational performance, through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic decisions.

Learning Investment Fee: P 59,750  + VAT per participant

Adjusting to organizational changes is always a challenge, and resistance to such changes is a very common human response. 
This program will provide you a change leadership framework to understand resistance to change and how to manage it,
and also a transition process for individuals going through the change.

The quality of service an organization provides to its customers could spell the difference between success and failure. As competition increases among organizations, customers get preoccupied about the quality of service they receive in their everyday transactions especially with the new normal. To the customers, every person they deal within the organization IS THE COMPANY. On-the-spot performance by the frontliners determines the outcome of the transaction — do you keep or lose the customers?

At the end of the three-day program, participants will be able to:

• Gain a deeper insight on the crucial role they play every time they deal with a customer,

• Enhance quality customer service skills through effective communication.

• Improve the efficiency, effectiveness, transparency and accountability of service delivery

• Develop practical solutions for the improvement of services.

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs.

A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected until results are collected, to be centralized in performance reports.

This course presents a rigorous KPI Measurement Framework that embeds more than 15 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

Learning Investment Fee: P 59,750 + VAT per participant.

Learn the concepts and models of mediation as an effective method for conflict and dispute resolution. This program is an immersive program that presents simulations of the mediation process that allows a rich learning experience in getting to the root causes and real interests geared toward achieving resolutions that satisfy all those involved. 

The course provides a strong foundation towards managing performance in different scenarios, by presenting relevant tools, processes, and techniques meant at closing the performance gap. It presents 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision making and initiative management, and
ending with learning and building a performance culture. The 6 pillars are then applied in 12 scenarios, starting from different levels across the company to diverse capabilities and different stakeholders.

Learning Investment Fee: P 59,750 + VAT per participant

Help individuals in your team boost their performance and become valuable contributors to your organization's quest for excellence and progress. Learn the process of coaching individuals for performance enhancement in this program.

Objectives:

• Increase awareness of the value of career and development planning for everyone in the organization;
• Increase skill and and will in career planning for both oneself and for others;
• Increase skill and will in coaching behavior in the employee development process;
• Build an action plan to address issues in career and development planning.

Methodology:

• Group discussion, structured learning exercises and team presentations will be used to enhance the learning of participants.

Objectives:

• Review basic concepts of high potential identification and development;
• Know and understand best-in-class assessment strategies to determine high potentials;
• Practice "talking talent session" to calibrate determination of high potentials and development strategies.

Methodology:

• Workshop is designed to prepare the HR practitioners to draft his or her own company specific competency based high potentials identification and development program customized in his or her organization. Workshop approach will be used extensively with lecturettes and actual case studies to clarify on some points making use of the vast experiences of the participants in the process. Line managers, heads of HR or his or her high potentials will greatly benefit from this workshop. Pre-workshop reading materials and assignments are necessary to maximize learning.

This course is outlined to help professionals design, implement and monitor individual and team performance systems that are aligned with the strategic goals of the company.

It will clarify key, specific, detailed concepts, and will provide practical tools and techniques for implementing, improving, or maintaining the company’s employee performance management system, nurture employee performance, linking their activities to commonly agreed objectives and reflecting their contribution against company’s organizational strategy.

Attendees will gain exposure to best practices in the field of performance management and will learn how to establish and use criteria for evaluating performance.

Learning Investment Fee: P 59, 750 + VAT per participant 

The benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success.

Benchmarking offers the opportunity to compare an organization’s performance against industry competitors, noting strengths, weaknesses, and different ways of executing projects.

As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches in achieving innovative ideas and superior procedures within the organization, through finding and implementing best practices.

Learning Investment Fee: P 59, 750 + VAT per participant 

Organizations (profit or non-profit) are facing change like never before. Driving forces to this change include a rapidly expanding marketplace (globalization), and increasing competition, diversity among consumers, availability of and accessibility to new forms of technology and even a changing workplace culture. Creativity and innovation are keys to the success of a business. Leaders need not only to develop and enhance their skills and competencies on creative thinking, driving and managing innovation but moreso in building a culture that will encourage and sustain the mindset for innovation in their teams and organization. Such a mindset and environment of innovation will carry the organization through these waves of change to the shores of profitability, business continuity and growth. 

At the end of this workshop, the participants would have been able to:

•  Understand and appreciate the need for a mindset of creative thinking and innovation
•  Know and understand the driving and hindering forces for creative thinking and innovation
• Develop and enhance skills on creative thinking and innovation
• Understand and develop action steps to make the organization adaptive and adept in dealing with innovation
• Prepare action steps to apply learned concepts in back-home situations

Bullying has been a topic discussed often in the workplace. One way or another, we have all experienced or know someone who has been bullied. As bullying in the workplace continues, it can increase stress, affect performance, and take a toll on our physical and emotional well- being. Once we acknowledge that bullying is unacceptable, we can recognize the signs, take a stand and prevent it so that we can bring safety back in the workplace.

The session has the following goals in mind:

1.  Define workplace bullying
2.  Recognize signs of bullying
3.  Understand the effects of workplace bullying
4.  Learn strategies to handle bullying
5.  Create a plan to foster a safe and healthier environment at work

The Data Analysis Professional is the first level of our Data Analysis Program.

This is a hands-on training course aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytical reporting activities, in order to generate value out of the existing data. It provides you with the knowledge required for understanding distinct methods used in analyzing data, statistical interpretation of quantitative and qualitative data, and becoming proficient in using key Microsoft Excel features, by building frequency and conditional tables, creating different types of charts, finding correlations and relationships between variables, hypothesis testing and statistical modeling.

Learning Investment Fee: P 59, 750 + VAT per participant 

Think Differently. Think Visually.

Visual communication is effective only when it is aligned with the way people see and think.

This course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations. It will improve communication within your company, through visual displays. You will learn, through practical applications, how to communicate visually in an effective way and how to increase reporting efficiency,
leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

Learning Investment Fee: P 59,750 + VAT per participant 

This course is designed to develop the key competencies necessary to efficiently manage and grow the supplier’s performance and optimize the relationship with buyers and other procurement stakeholders.

Moreover, participants will benefit from a powerful learning experience mixing practical information delivery with well-designed practical activities and study cases, constantly stimulating the interaction between participants and knowledge sharing.

As a key differentiator, the course provided by The KPI Institute focuses on a practice-related side of suppliers management, using a comprehensive KPIs development and monitoring framework, backed up by a ready-to-use performance toolkit.

Learning Investment Fee: 59, 750 + VAT per participant