Conflict comes in many forms in the business world, involving people and practices. Mediation is an effective means of dispute resolution for any dispute without requiring a third party determination. In this program, the participants learn the basics and conflict management. They will understand concepts and models in mediation as an effective vehicle for conflict and dispute resolution. They will be able to identify options, and differentiate interests from positions, and understand how to generate variable options, generate relevant criteria and choose viable alternatives as essential components in the mediation process. Participants will be able to practice skills in mediation through the use of case studies, role playing and simulations.
Date: October 17-18, 2019
Training Fee: P14,560 (VAT inclusive)
Venue: Astoria Plaza Hotel 15 Escriva Drive, Ortigas Business District, Pasig, 1600 Metro Manila
Please call: (02) 871-6519 and look for Laisha Lao, Queenie Paragile, Wyona Enriquez and Zinna Bondoc